1.1<\/strong> We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is any data with which you can be personally identified.<\/p>\n 1.2<\/strong> The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Caredeluxe GmbH, Kaiser-Joseph-Str. 254, 79098 Freiburg, Germany, Tel.: 01762012883, Email: info@caredeluxe.com<\/a>. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.<\/p>\n 2.1<\/strong> When you use our website purely for information purposes, i.e. if you do not register or otherwise transmit information to us, we only collect such data that your browser transmits to the page server (so-called “server log files”). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:<\/p>\n The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or otherwise used. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.<\/p>\n 2.2<\/strong> For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string “https:\/\/” and the lock symbol in your browser line.<\/p>\n For hosting our website and displaying the page content, we use a provider who provides their services themselves or through selected subcontractors exclusively on servers within the European Union.<\/p>\n All data collected on our website is processed on these servers. We have concluded a data processing agreement with the provider that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.<\/p>\n To make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called “session cookies”), while others remain on your device for longer and enable the storage of page settings (so-called “persistent cookies”). In the latter case, you can see the storage duration in the overview of your web browser’s cookie settings.<\/p>\n If personal data is also processed by individual cookies we use, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of consent given, or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.<\/p>\n You can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally.<\/p>\n Please note that if you do not accept cookies, the functionality of our website may be limited.<\/p>\n For the provision of an online appointment booking function, we use the services of the following provider: Calendly, LLC, BB&T Tower, 271 17th St NW, Atlanta, GA 30363, USA<\/p>\n For the purpose of scheduling appointments, first and last name as well as email address (and possibly the telephone number, if a telephone appointment is desired) are collected in accordance with Art. 6 para. 1 lit. b GDPR and transmitted to the provider and stored there for appointment organization in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in effective customer management and efficient appointment administration.<\/p>\n After the appointment has been held or after the agreed appointment period has expired, your data will be deleted by the provider.<\/p>\n We have concluded a data processing agreement with the provider that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.<\/p>\n For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European data protection level on the basis of an adequacy decision by the European Commission.<\/p>\n In the context of contacting us (e.g. via contact form or email), personal data is processed exclusively for the purpose of processing and answering your request and only to the extent necessary for this purpose.<\/p>\n The legal basis for processing this data is our legitimate interest in responding to your inquiry in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted when it can be inferred from the circumstances that the matter in question has been finally clarified and provided there are no legal retention obligations to the contrary.<\/p>\n If you register for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing additional data is voluntary and will be used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters when you expressly confirm your consent to receive the newsletter by clicking on a verification link sent to the email address provided.<\/p>\n By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. We store your IP address entered by your Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data we collect when you register for the newsletter is used strictly for this purpose.<\/p>\n You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the controller mentioned at the beginning. After successful unsubscription, your email address will be deleted immediately from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.<\/p>\n To the extent necessary for contract processing for delivery and payment purposes, the personal data we collect will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 para. 1 lit. b GDPR.<\/p>\n If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data you transmitted when placing your order to inform you personally within the scope of our legal information obligations in accordance with Art. 6 para. 1 lit. c GDPR. Your contact data is used strictly for the purpose of communications about updates we owe and is only processed by us to the extent necessary for the respective information.<\/p>\n To process your order, we also work with the following service provider(s), who support us in whole or in part in carrying out concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.<\/p>\n This website uses Google Analytics 4, a web analysis service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables an analysis of your use of our website.<\/p>\n By default, when you visit the website, Google Analytics 4 sets cookies that are stored as small text blocks on your device and collect certain information. This information includes your IP address, which is however shortened by Google by the last digits to exclude direct personal reference.<\/p>\n The information is transferred to Google servers and processed there. Transfers to Google LLC based in the USA are also possible.<\/p>\n Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activities for us, and to provide other services related to website use and internet use. The shortened IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. The data collected as part of the use of Google Analytics 4 is stored for a period of two months and then deleted.<\/p>\n All processing described above, in particular the setting of cookies on the device used, only takes place if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR.<\/p>\n Without your consent, Google Analytics 4 will not be used during your page visit. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the “Cookie Consent Tool” provided on the website.<\/p>\n We have concluded a data processing agreement with Google that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.<\/p>\n Further legal information on Google Analytics 4 can be found at https:\/\/business.safety.google\/intl\/de\/privacy\/<\/a>, https:\/\/policies.google.com\/privacy?hl=de&gl=de<\/a> and at https:\/\/policies.google.com\/technologies\/partner-sites<\/a><\/p>\n Google Analytics 4 uses the special function “demographic features” and can create statistics that make statements about the age, gender and interests of site visitors. This is done by analyzing advertising and information from third-party providers. This allows target groups to be identified for marketing activities. However, the collected data cannot be assigned to a specific person and is deleted after storage for a period of two months.<\/p>\n As an extension to Google Analytics 4, Google Signals can be used on this website to create cross-device reports. If you have activated personalized ads and linked your devices to your Google account, Google can, subject to your consent to the use of Google Analytics in accordance with Art. 6 para. 1 lit. a GDPR, analyze your usage behavior across devices and create database models, including cross-device conversions. We do not receive any personal data from Google, only statistics. If you want to stop cross-device analysis, you can deactivate the “Personalized Advertising” function in the settings of your Google account. To do this, follow the instructions on this page: https:\/\/support.google.com\/My-Ad-Center-Help\/answer\/12155764?hl=de<\/a><\/p>\n Further information on Google Signals can be found at the following link: https:\/\/support.google.com\/analytics\/answer\/7532985?hl=de<\/a><\/p>\n As an extension to Google Analytics 4, the “UserIDs” function can be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Art. 6 para. 1 lit. a GDPR, have set up an account on this website and log in to this account on different devices, your activities, including conversions, can be analyzed across devices.<\/p>\n To improve analysis results for users whose contact data we have received in the context of business or business-like relationships, we use the “Collection of User-Provided Data” function. Subject to your express consent in accordance with Art. 6 para. 1 lit. a GDPR, we transmit one or more files with aggregated customer data relating to you (especially email address and telephone number) electronically to Google as part of this function. Google does not receive access to clear data, but automatically encrypts the information in the customer files during the transmission process using a special algorithm. The encrypted information can then only be used by Google to assign it to existing Google accounts that the data subjects have set up. The processing serves to refine measurement data, improves cross-device user traceability and enables the integration of analysis results into advertising personalization and conversion tracking functions of Google Ads.<\/p>\n2) Data Collection When Visiting Our Website<\/h2>\n
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3) Hosting & Content Delivery Network<\/h2>\n
4) Cookies<\/h2>\n
5) Contact<\/h2>\n
5.1 Calendly<\/h3>\n
5.2<\/h3>\n
6) Use of Customer Data for Direct Advertising<\/h2>\n
Registration for Our Email Newsletter<\/h3>\n
7) Data Processing for Order Processing<\/h2>\n
8) Web Analysis Services<\/h2>\n
Google Analytics 4<\/h3>\n
Demographic Features<\/h3>\n
Google Signals<\/h3>\n
UserIDs<\/h3>\n
Collection of User-Provided Data<\/h3>\n