FAQs

Are Caredeluxe walking aids as safe as standard products?

As orthopaedic aids, Caredeluxe walking aids are subject to the requirements of the Medical Products Law for Class 1 and the Guideline for Medical Products 93/42/EWG. Under the terms of these standards, Caredeluxe products are checked to the same extent as any other available orthopaedic walking aid.

Are Caredeluxe walking aids as safe as standard products?2016-04-11T19:16:34+00:00

Why do some Caredeluxe products have a delivery time of several weeks?

Every product we offer is made by hand in Freiburg to your order and/or in accordance with your individual wishes. Depending on our order level at the time, this can in some cases take longer. Of course, we will always try to get your item to you as quickly as possible, but manufacturing an item [...]

Why do some Caredeluxe products have a delivery time of several weeks?2016-04-11T19:15:26+00:00

Can I adjust the size of my Comfort crutch myself?

Our Comfort crutches are adjusted to the size you require using the information you provide us with. Naturally, the size can also be adjusted after delivery. However, it is not quite as easy to do as it is using the kind of quick lock that you find on standard crutches. The user instructions for your [...]

Can I adjust the size of my Comfort crutch myself?2016-04-11T19:13:53+00:00

Where are Caredeluxe products made?

Our products are all made in Germany. The components for the Comfort crutches are made by a renowned German manufacturer of healthcare items. The aluminium add-on parts are made at a CNC machine shop in northern Germany. All the leatherwork is carried out by hand in south-west Germany. The leathers we use are obtained from [...]

Where are Caredeluxe products made?2016-04-11T19:12:36+00:00
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